delta e-bikes are covered by the following warranty terms
- 3 years - Battery, motor and related electronic parts. To receive this coverage the battery must be registered here.
- 5 years - Frame
- Orders can be returned for a refund (less shipping charges regardless of whether paid by customer) within 30 days from receipt.
- Orders must be returned in their original packaging.
- Customer is financially responsible for the shipping cost of returned product.
- We are not able to credit e-bike assembly fees.
- We ship customer orders within the continental US only. Shipping to AK & HI is not available at this time.
Delta does not price match competitors. In the event that a product goes on sale on delta’s website, a customer can inquire about the price adjustment within 30 days of receipt. Inquiry and price match not guaranteed. Proof of purchase is required for price adjustments after purchase. Price match exclusions include holiday sales, clearance items and inventory reductions.
Orders normally ship same day or within 48hrs by UPS, USPS or FEDEX from our warehouse in Los Angeles.
- E-bikes are shipped FREE to a consumer's home.
- Additional delta accessories purchased with your e-bike will ship separately.
- Bike shop professional assembly costs $200.
- A tracking number will be sent to the email address provided upon shipment.
- Delivery can take up to seven business days depending on where you live.
- Professional assembly delivery times are determined by availability at the selected bike shop.